The future of
claim management
is already here.
Simply Claims fuses AI, automation, and real-time collaboration into one intelligent workspace built for independent appraisers.
Twelve intelligent modules.
One unified platform.
Every piece of the appraisal workflow — connected, automated, and supercharged with AI. No more juggling tools or losing data between systems.
Built like the apps
you actually love using.
Every screen is fast, focused, and designed for the way appraisal teams actually work — claims, reporting, and billing in one fluid workspace.
Live operations view — open claims, TAT, active assignments, and the real-time activity feed all in one place.
Enterprise-grade infrastructure.
Independent-company simplicity.
Simply Claims is engineered with the rigor of a modern fintech platform — because your business deserves more than legacy software.
Multi-Tenant Architecture
Each appraisal company gets a fully isolated workspace. Data never crosses tenant boundaries — ever.
Role-Based Access Control
Five roles with granular permissions: Admin, Dispatcher, Appraiser, Desk Writer, and Viewer. Claim-level enforcement on every route.
Google SSO + Local Auth
Sign in with Google or email/password. Force password reset, idle timeout, and 2FA trust tokens included out of the box.
REST API (V1)
Versioned external API with Bearer token authentication, API key management, and webhook subscriptions for integrations.
Background Job System
All heavy operations — PDF generation, email sends, report builds — run in a background queue so the UI never blocks.
Structured Audit Trail
Every action on every claim is logged with user, timestamp, and details. Immutable. Exportable. Defensible in any dispute.
CCC ONE / EMS Integration
Import CCC ONE EMS workfiles directly. Line items parsed and stored in structured database columns — no manual re-entry.
Simply Share
Cross-company claim sharing. Connect with partner appraisal firms to transfer claims while maintaining full audit trails on both sides.
99.99% Uptime
Hosted infrastructure with health and readiness endpoints, automatic reconnect on network interruptions, and zero scheduled downtime.
American-Built
Coded, programmed, and developed in Houston, Texas, USA — by a team that understands the independent appraisal industry firsthand.
Sentry Error Monitoring
Every exception, crash, and performance regression is captured by Sentry in real time — so bugs are caught and resolved before users ever notice.
The Difference
Stop surviving. Start thriving.
See how Simply Claims transforms the way independent appraisal firms manage auto claims — from chaotic and manual to streamlined and intelligent.
The Old Way
How most IA firms manage auto claims today
Result: Wasted hours, missed revenue, frustrated clients
The Simply Claims Way
Unified, intelligent, automated
Result: Faster turnarounds, higher revenue, delighted clients
Workflow
From FNOL to closed — in fewer steps.
Six clear stages take an auto insurance claim from intake to archive — with AI automation and real-time collaboration between appraisers, desk writers, and insurance adjusters at every step.
Claim Created
New claim entered manually, imported via bulk CSV, submitted through the Insurance Adjuster Portal, or parsed from an FNOL email using the AI FNOL parser.
Dispatched
Claim assigned to an appraiser or desk writer with a due date, location, and notes. Appraiser receives notification and must accept or reject the assignment.
In Progress
Appraiser conducts the inspection using the field app, AI-guided walkaround, or voice dictation. Photos, damage markers, and EMS files are uploaded.
Desk Review
Desk writer reviews the appraisal summary, EMS file, and documents. Can approve, return for corrections, or flag for QC.
Package Generated
System assembles the appraisal package — PDF plus attachments — automatically. Sent to the insurance adjuster via email with delivery tracking.
Closed
Claim marked complete. All activity, notes, communications, and documents are permanently archived. Analytics updated in real time.
Common questions
Everything you need to know about Simply Claims and how it works for independent appraisers and IA firms.
Ready to transform
your appraisal company?
Experience what claims management feels like when every part of your workflow is intelligent, connected, and lightning fast.